Terms of Service

§1. General provisions

1. These Terms of Service govern the provision of electronic services by BH-Wandex (hereinafter: "Service Provider") through the STUDIOVA platform available at studiova.app.

2. Service Provider:

BH-Wandex
ul. Ciołka 8 / 210
01-402 Warsaw, Poland
VAT: PL5251917081
REGON: 012756421

3. Contact: lukasz.r.czechowski@gmail.com, tel. +48 508 510 642.

4. Using the platform constitutes acceptance of these Terms.

§2. Definitions

Platform — the SaaS software available at studiova.app, enabling management of bookings and studio clients.

User — any individual or legal entity using the Platform.

Studio — a Platform instance created by a User running fitness, wellness, or related services.

Studio Client — a person using the Studio's services through the Platform.

Plan — the subscription package chosen by the User (Basic, Standard, Plus).

§3. Registration and account

1. Studio registration is completed via the order form at studiova.app.

2. The User is required to provide accurate information and keep it up to date.

3. The account password is stored in encrypted form. The User is responsible for the security of login credentials.

4. The Service Provider reserves the right to suspend or delete an account in the event of a breach of these Terms.

§4. Services and plans

1. The Platform is provided as a subscription service in accordance with the chosen Plan.

2. Available Plans and their current prices are listed at studiova.app/en/#pricing.

3. The Service Provider reserves the right to change pricing with 30 days' notice.

4. The Plan fee is charged in advance for each billing period (month) via Stripe.

5. The Service Provider does not charge commissions on payment transactions made by Studio Clients through the payment gateway.

§5. Trial period and cancellation

1. The Service Provider may offer a free trial period; details are provided at the time of ordering.

2. The User may cancel the subscription at any time from the admin panel. Cancellation takes effect at the end of the current billing period.

3. After cancellation, Studio data is retained for 30 days, after which it may be permanently deleted.

4. The User has the right to download their data in CSV format before account deletion.

§6. User rights and obligations

1. The User agrees to use the Platform in accordance with applicable law, including GDPR provisions regarding the processing of Studio Client data.

2. The User is the data controller for personal data of Studio Clients entered into the Platform.

3. Using the Platform for illegal purposes, including sending spam or infringing third-party rights, is prohibited.

§7. Liability

1. The Service Provider will make every effort to keep the Platform running without interruption, but does not guarantee uninterrupted availability.

2. The Service Provider is not liable for damages resulting from Platform unavailability caused by force majeure or failure of external infrastructure (e.g. Supabase, Vercel, SMSAPI).

3. The Service Provider's liability is limited to the fees paid by the User in the last 3 months.

§8. Intellectual property

1. All rights to the Platform, its source code and content belong to the Service Provider.

2. The User grants the Service Provider a royalty-free licence to store and process data entered into the Platform solely for the purpose of providing the services.

§9. Final provisions

1. Matters not regulated by these Terms are governed by Polish law, in particular the Civil Code and the Act on Electronic Service Provision.

2. Disputes will be resolved by the court having jurisdiction over the Service Provider's registered address.

3. These Terms may be updated; Users will be notified by email with 14 days' notice.